Shipping & Delivery
Dispatch origin
All Ignarium orders are carefully prepared and dispatched from the United Kingdom.
Processing time
Each piece is handcrafted in small batches. Orders are prepared and dispatched within 1–3 business days.
Tracking info
Tracking details will be sent via email once your order has been dispatched.
Shipping methods
We use Royal Mail services,
Delivery times
Estimated delivery times:
United Kingdom: 2–5 business days.
Currently not delivering worldwide.
Shipping cost
Shipping costs are calculated at checkout based on destination and parcel size.
Packaging
Each order is carefully packaged to protect the incense and preserve its quality during transit.
Delays disclaimer
Delivery times are estimates and may vary due to postal service conditions or seasonal demand.
Incorrect address disclaimer
Please ensure your shipping address is correct before placing your order. Ignarium is not responsible for delays or losses caused by incorrect addresses.
Lost or Damaged parcels
If your order arrives damaged or does not arrive, please contact us and we will assist you.
Contact Information
If you have any questions, please contact us at:
ignariumstore@gmail.com